Privacy Policy for Clip Factory

Last Updated: 2025-06-18

Thank you for using Clip Factory ("we," "us," or "our"). This Privacy Policy explains how we collect, use, and protect your information when you use our video editing platform located at https://useclipfactory.com (the "Website" or "Service").

By accessing or using our Service, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our Service.

1. Information We Collect

1.1 Personal Information

We collect the following personal information from you:

Name: We collect your name to personalize your experience and for account management.
Email Address: We collect your email address for account creation, communication, notifications, and customer support.
Payment Information: We collect payment details to process your subscription and purchases. We do not store your payment information on our servers. Payments are processed securely by trusted third-party payment processors.
Account Data: Information related to your account preferences, settings, and usage history.

1.2 Content Data

Video Files: We temporarily process and store video files you upload to provide our video editing services.
Project Data: We store information about your video projects, including edits, clips, and associated metadata.
Generated Content: We store the edited videos and clips you create using our platform.

1.3 Non-Personal Information

We collect non-personal information through cookies and similar technologies, including:
- IP address and location data
- Browser type and version
- Device information and operating system
- Usage patterns and interaction data
- Performance and analytics data

2. How We Use Your Information

We use your information for the following purposes:

Service Provision: To provide, maintain, and improve our video editing services.
Account Management: To create and manage your account, process payments, and provide customer support.
Video Processing: To process, edit, and store your video content as requested.
Communication: To send you service-related notifications, updates, and marketing communications (with your consent).
Analytics: To analyze usage patterns and improve our services.
Legal Compliance: To comply with legal obligations and protect our rights.

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: We work with trusted third-party service providers for payment processing, cloud storage, email services, and analytics. These providers are contractually obligated to protect your information.
Legal Requirements: We may disclose information if required by law, court order, or to protect our rights and safety.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Video files and project data are retained according to your account settings and our data retention policies.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

- Access to your personal information
- Correction of inaccurate information
- Deletion of your information
- Restriction of processing
- Data portability
- Withdrawal of consent

To exercise these rights, please contact us at jay@jaymccauley.me.

7. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through our Service. Your continued use of the Service after changes are posted constitutes your acceptance of the updated policy.

9. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: jay@jaymccauley.me

By using Clip Factory, you consent to the terms of this Privacy Policy.